Borough Council
A range of services for the communities.
of Elstree, Borehamwood and Shenley
within the Borough of Hertmere
Listed here are the main services but if you are looking for a service that does not appear to be listed, please ring the council’s Customer Service Team on 020 8207 2277 or visit the website on www.hertsmere.gov.uk
Hertsmere Borough Council
Civic Offices
Elstree Way
Borehamwood
Herts
WD6 1WA
Phone: 020 8207 2277
Email: customer.services@hertsmere.gov.uk
Opening hours:
Monday to Thursday, 8.30am to 5.15pm
Friday, 8.30am to 5pm
A
Allotments 020 8207 7497
B
Benefits 020 8207 7404
Bus Passes 020 8207 7408
Business rates 020 8207 7406
C
CCTV 020 8207 7801
Conservation areas 020 8207 7583
Controlled parking zones 020 8207 7422
Council/Committee meetings 020 8207 7579
Council Tax 020 8207 7407
D
Dog warden 020 8207 7435
Domestic refuse 020 8207 7480
Drainage
Land drainage and private blockages 020 8207 7492
E
Electoral services 020 8207 7481
Emergency Planning 020 8207 7435
F
Fifty Plus activities 020 8207 7568
Fly tipping 020 8207 7480
Food hygiene 020 8207 7435
G
General enquiries/information 020 8207 2277
Grass cutting 020 8207 7519
H
Household waste - sites 0845 742 5000
Housing benefits 020 8207 7404
Homelessness 020 8207 7569
Housing Register 020 8207 7420
L
Leisure centres
Bushey Grove Leisure Centre 01923 470 140
The Venue, Borehamwood 020 8386 9886
Hertswood Centre, Borehamwood 020 8387 5600
Licences - vehicle 020 8207 7551/2;
public entertainmen 020 8207 7533
M
Museums services 020 8207 7568
P
Parking services 020 8207 7422
Parks (events and maintenance) 020 8207 7519
Playschemes 020 8207 7568
Planning
Elstree & Borehamwood 020 8207 7517
Bushey, Aldenham and Radlett 020 8207 7465
R
Recycling/refuse collection 020 8207 7480
S
Sports development 020 8207 7568
Street cleaning 020 8207 7480
T
Trade waste collection 020 8207 7480
Tree advice 020 8207 7501
W
Waste sites 0845 7425000
Information supplied by Catherine Feast Corporate Communications Manager at Hertsmere Borough Council
UPDATED 17th of May 2012
All information that concerns Elstree, Borehamwood and Shenley supplied by
is published here
Creating safer communities
Are you affected by crime? Are you interested in safety? Then why not pop along to your local Community Safety Partnership meeting?
There are four local Community Safety Partnerships (CSPs) which cover the whole of the borough and are open to any local resident or interested party. At these public meetings local crime and disorder issues are discussed and tackled through partnership working.
Topics covered include:
Anti-social behaviour
Local crime figures
Neighbourhood Watch
Fire safety
Local initiatives
Issues of local concern
Valerie Kane, Community Safety Officer at Hertsmere Borough Council, said: “Hertsmere is a safe place to live and work and these meetings help us keep residents informed about what we are doing in their area to keep it that way.
“I’d like to encourage residents from all over the borough to attend their local meeting to hear the latest statistics from local police and find out what our current community safety projects and initiatives are. The meetings also give residents an opportunity to raise any concerns about crime or anti-social behaviour and meet representatives from the council and local police team.”
Local CSP meetings are organised by the borough-wide CSP which includes Hertsmere Borough Council, Hertfordshire Constabulary and Hertfordshire Fire and Rescue Service as well as other local organisations, however the meetings are chaired by members of the public.
The aims of the group meetings are to work together to reduce crime, create safer communities and increase feelings of safety.
The next round of meetings will take place as follows:
Borough-wide CSP
This meeting includes updates and information about Hertsmere as a whole.
Tuesday 8 May, at 6.30pm
Civic Offices, Elstree Way, Borehamwood, WD6 1WA
Borehamwood and Elstree
Monday 28 May, 6.30pm
Civic Offices, Elstree Way, Borehamwood, WD6 1WA
Bushey (includes Bushey Heath)
Tuesday 22 May, 7pm
Queens’ School, Aldenham Road, Bushey, WD23 2TY
Potters Bar, Ridge and South Mimms
Thursday 31 May, 7pm
Wyllyotts Centre, Darkes Lane, Potters Bar, EN6 2HN
Radlett and Shenley (includes Aldenham and Letchmore Heath)
Wednesday 9 May, 6.30pm
The Radlett Centre, Aldenham Avenue, Radlett, WD7 8HL
Please come along, we welcome your views and support. For more information visit www.hertsmere.gov.uk/csp
Alternatively contact Hertsmere Borough Council on 020 8207 7801 or email partnership.support@hertsmere.gov.uk
Funding deal renewed for Hertsmere PCSOs
Police Community Support Officers (PCSOs) will continue to be out and about in Hertsmere after a funding agreement was renewed for the seventh consecutive year.
Hertsmere Borough Council is continuing its £128,000 contribution to local policing in the area for 2012/13.
The money pays for the equivalent of 4.5 PCSOs and overall Hertsmere has 24 PCSOs covering the patch.
As part of the agreement, Hertfordshire Constabulary has pledged to contribute the same amount.
On Wednesday 28 March, the council’s Chief Executive Donald Graham and Chief Inspector for Hertsmere Dean Patient sealed the deal by signing on the dotted line.
Maintaining PCSO numbers was identified as a priority by residents in a participatory budget survey conducted by the council at the end of 2010.
Dr Graham said: “Residents have said they want us to continue to support PCSOs, and we know the vital role they play in keeping our streets and parks safe. That is why we have pledged to fund PCSOs in our community for the seventh year running, and look forward to another year’s partnership with our colleagues at Hertfordshire Constabluary.”
CI Patient said: “This is great news and I thank Hertsmere Borough Council for their continued support. Our PCSOs are integral members of Safer Neighbourhood teams and they have made a real impact on policing, especially for local communities. This further funding confirms to me that the council acknowledges the positive contribution of our PCSOs to keeping Hertsmere such a safe place.”
The funding was agreed as part of the council’s budget in February. The funding agreement is in place from the end of this month until 1 April 2013.
All PCSOs will continue to be employed and managed by the police.
More Safer Streets in Hertsmere
More residents in Hertsmere are feeling more secure in their homes following visits from the Safer Streets team, which includes officers from Hertsmere Borough Council and local police.
The team visited certain properties in Borehamwood, including Gateshead Road and Leeming Road, and South Mimms, including Brookside, as part of a partnership project to offer a range of free services to those who may need them. These include crime prevention advice, free smoke detectors – plus free fitting, support for quitting smoking and information on how to be more involved in the local community.
This is the second operation for the borough-wide project – devised by Hertsmere Community Safety Partnership – and is designed to make communities feel safer, healthier and generally happier.
Valerie Kane, Community Safety Officer, said: "The first Safer Streets operation of the year went really well. Feedback from residents was very positive and many of them did, or will, take advantage of the help they were offered.
“The project is all about local organisations working together to deal with a variety of issues in one go. But even if we didn’t visit you, anyone can benefit from the project, just get in touch with us.”
Demographic data and other records are used to target residents from across the borough who are most likely to benefit from the services being offered. The Safer Streets team plan to visit around 3,500 homes in a number of operations this year.
If you have been selected to receive a visit from the Safer Streets team you will get a hand-delivered postcard a few days before officers knock on your door. Please note, representatives from the Safer Streets project will always have identification but if you’re not sure who’s at the door, don’t open it.
The Safer Streets project is funded by the Local Strategic Partnership (LSP) following the success of the scheme last year.
For more information about Safer Streets visit www.hertsmere.gov.uk/saferstreets, email partnership.support@hertsmere.gov.uk or call the council on 020 8207 7801.
Around 190 homes were visited in Borehamwood and South Mimms on Monday and Tuesday (26 and 27 March).
Hertsmere Community Safety Partnership (CSP) includes Hertsmere Borough Council, Hertfordshire Constabulary, Hertfordshire Fire and Rescue Service, NHS Hertfordshire and other local organisations.
The Local Strategic Partnership (LSP) represents the public, private, voluntary and community sectors in Hertsmere and is committed to working in partnership to deliver the best quality and most efficient services to residents in the borough. The LSP allocated £47,499 from their ‘performance reward grant’ from the government to fund the project.
Plans to shape the borough
Plans which set out the overall vision for the area for the next 15 years are due for examination in early May.
Hertsmere Borough Council’s Core Strategy contains development policies for a number of key areas including housing, the environment, employment, transport and retail. A Government-appointed planning inspector will go through the policies over three days, starting on Tuesday 1 May, to make sure they meet planning laws and are appropriate to the borough.
Polly Harris-Gorf, Head of Planning and Building Control, said: “This is a very important part of the process as this is the document that will shape development in the borough for the next decade and a half. All councils have to develop a Core Strategy to help guide town planning and development in the local area and this will guide officers and councillors until the year 2027."
If approved, the council is due to adopt the strategy in the summer after which it will be the main reference document for guiding development in Hertsmere.
Members of the public are welcome to attend the inspection, which will be held at Civic Offices, Elstree Way, Borehamwood, WD6 1WA. To help with seating arrangements, if you plan to come along, please contact Carmel Edwards on 07969 631930 or email Programme.Officer@hertsmere.gov.uk. The Core Strategy and supporting documents can be seen online at www.hertsmere.gov.uk/corestrategy
The timetable for examination is as follows:*
Tuesday 1 May
10am - Overall strategy and housing provision
Wednesday 2 May
9.30am - Distribution of housing and approach to the Green Belt
2pm - Other housing matters; sustainable buildings; town centres
Thursday 3 May
9.30am - Economic development; open space and recreation provision; protection of the natural environment; other infrastructure; open space and recreation provision; protection of the natural environment; other infrastructure.
The Core Strategy is a complex document and creates a planning framework for:
- an attractive townscape and the protection of the rural and historic environment
- meeting a range of local housing needs including the provision of affordable housing
- a safer environment
- providing health, education, leisure and other community facilities
- improving economic development, training and employment opportunities
Residents, developers, town and parish councils, residents’ associations and other local and national interest groups were consulted with throughout the process, before it was submitted to the Government earlier this year.
*This is subject to change and any changes will be beyond the council’s control. In addition Friday 4 May will be used as a reserve day in the event that any matters overrun. For all the latest timetable details visit our website or you can call Carmel Edwards direct.
Be good to your garden with some free compost
It makes your garden healthy, it is good for the planet and next month you can get it for FREE at the Compost Week Giveaway.
Hertsmere Borough Council has teamed up with organic waste management company Agrivert to give away 10 tonnes of the stuff in honour of Compost Awareness Week 2012.
All you have to do is come along to Newberries car park in Radlett on Wednesday 9 May from 9.30am to 3pm with an empty rubble sack or compost bag, and it will be filled without costing you a thing.
Council staff will also be on hand to offer advice on how to create your own compost, and there will be information on all forms of recycling.
Recycling officer Gemma Godfrey said: “A properly-managed compost heap is a brilliant way to ensure your garden or allotment gets all the nutrients it needs and it can save you money.
“Plus there is the added bonus that you are saving food waste from ending up on a landfill site.”
Compost will be issued on a first come, first served basis, and limited to four bags per household.
To find out more go to our website or Recycle for Hertsmere's facebook page, or twitter
Gail Anderson
Corporate Communications Officer
Hertsmere Borough Council | Civic Offices | Elstree Way | Borehamwood | Herts | WD6 1WA
e: gail.anderson@hertsmere.gov.uk
t: 020 8207 7581 | m: 07535 948856
Email - corporate.communications@hertsmere.gcsx.gov.uk
Website - www.hertsmere.gov.uk
Twitter - www.twitter.com/hertsmerebc
Facebook - www.facebook.com/hertsmere
Keep it out!
Together we can stub it out – that’s the message from Hertsmere Borough Council as it lends its support to a campaign to highlight the dangers of illegal tobacco.
The ‘Keep it out’ campaign aims to raise awareness of the dangers of illegal tobacco and dispel the misconception that it is harmless.
Councillor Brenda Batten, Leisure, Culture and Health portfolio holder, said: “Illegal tobacco may seem cheap and harmless, but there is a cost. Children in Hertfordshire as young as 14 are being sold illegal tobacco, bringing them into contact with criminals and making it easier for them to smoke.
“Criminal gangs that sell smuggled cigarettes are not concerned with who buys them, including children. In addition to exposing young people to the dangers of smoking, there are forgotten consequences - purchasing illegal tobacco brings other crime into our community and undermines legitimate businesses.”
The campaign is asking members of the community to:
• TALK: Help stop the flow of illegal tobacco by telling friends and family about the issue
• PLEDGE: To support the campaign against illegal tobacco
• REPORT: To share information about illegal tobacco in the area by calling Crimestoppers on 0800 555 111
People can find out more and pledge their support by logging onto the campaign website at www.no-illegal-tobacco.co.uk.
The campaign is being led by members of Tobacco Free Hertfordshire: Hertfordshire County Council, NHS Hertfordshire, Hertfordshire Trading Standards and Hertfordshire Stop Smoking Service in partnership with HM Customs and Revenue.
Editor’s note:
What is illicit or illegal tobacco?
Illicit tobacco products are tobacco products, primarily cigarettes and hand-rolling tobacco, which are sold to consumers without any UK excise duty being paid on them. Illicit tobacco is also known as illegal or cheap tobacco, which is smuggled into the UK. It can be the genuine product or counterfeit, either produced here or abroad. It is known by numerous other names with other regional variances.
• Smuggling - occurs where legitimately manufactured tobacco products are diverted, usually when in the wholesale distribution chain, evading payment of the tax.
• Bootlegging - a variant of smuggling: tobacco products are purchased in a country with a low level of taxation and illegally brought into countries with higher rates of taxation.
• Non-UK brands (‘illegal Whites’) -brands manufactured overseas and smuggled their products into the UK. Brands include Raquel, Richman and Jin Ling.
• Counterfeiting - involves the illegal manufacture of tobacco products, often abroad but sometimes in the UK to pass as UK brands avoiding all tax.
What should you look out for when it comes to illegal tobacco being sold?
• tobacco for sale in unusual places such as car boot sales
• unauthorised sellers selling cheap tobacco in pubs, clubs and workplaces
• legitimate retailers selling tobacco at remarkably cheap prices
• tobacco products without health warnings or with warnings not in English
• tobacco products without the "UK duty paid" pack mark
• unusual or foreign brands
• unusual, out-of-hours deliveries
• transfer of goods between vehicles
• heavily laden vans
• regular hiring of vans for foreign trips
• frequent private trips to France and/or Belgium or Spain
Statistics
HMRC has had a national strategy in place to tackle tobacco smuggling since 2000. In that time it has seized more than 20 billion cigarettes, with a value of around £4.5 billion in legitimate lost sales, and seized over 2,700 tonnes of hand-rolling tobacco. Over 3,300 criminals have been successfully prosecuted and more than £48 million in confiscation orders secured to recover the proceeds of crime
Issued by Keely Smith
Corporate Communications Officer
Hertsmere Borough Council
Tel: 020 8207 2277
email: keely.smith@hertsmere.gov.uk
Wasteaware film to share green screen tips
How Hertsmere recycles its organic waste is the focus of a new campaign.
The Black Box Cinema tour will showcase a 15-minute short film, produced by Wasteaware, about the problems caused by the wrong rubbish being placed in our green bins.
Residents can catch the performance, which will be played throughout the events, on Sunday 17 June at the Potters Bar Carnival or on Sunday 1 July at Borehamwood Families Day.
The film follows private investigator Rex Green as he tries to save the county from a compost catastrophe. The performance will feature live actors and video footage. Residents who attend a screening and complete an evaluation form will be entered into a prize draw to win £50 in National Gardening Vouchers.
Cllr Jean Heywood, Environment and Transport portfolio holder, said: “Making sure people know what they can and can’t put in their green bin is vitally important for how we deal with household waste in Hertsmere.
“This creative approach to reaching residents shows how Wasteaware, the Waste Partnership’s campaigning arm, is getting across important messages in an entertaining and engaging manner.”
Notes for editors
The Black Box Cinema Tour:
Sunday 17 June at the Potters Bar Carnival, Elm Court, Mutton Lane, Potters Bar, EN6 3BP
Sunday 1 July at Borehamwood Families Day, Meadow Park. Access from Meadow Road, Borehamwood, WD6 1TL
The Hertfordshire Waste Partnership (HWP) is a partnership between the county council and the ten district and borough councils. It was formed in 1992 to coordinate the waste management services provided by Hertfordshire’s councils.
The Hertfordshire Waste Partnership is committed to increasing the amount we recycle in Hertfordshire to at least 50% by 2012, but recycling is only part of the solution. If we reduce the amount of waste we generate in the first place and reuse more household items, we will dramatically lower the amount of waste that needs to be recycled or disposed of.
The 'four Rs' - Reduce, Reuse, Recycle, Recover - are all critical in ensuring a sustainable, complete approach to waste management
Electronic waste is the fastest growing waste stream in the UK. More than one million tonnes of electronic goods are sold every year, but only around a third is recycled. The materials used to make electronic goods are valuable and can be used to make new products. Recycling protects the environment and stops e-waste going to landfill.
Issued by Keely Smith
Corporate Communications Officer
Hertsmere Borough Council
Tel: 020 8207 2277
email: keely.smith@hertsmere.gov.uk
New Mayor welcomed
The mayoral chains have been handed to Councillor Pat Strack who becomes Hertsmere's Mayor for the year.
Cllr Strack takes over the role from Cllr Peter Knell and was inaugurated at the annual council meeting last night, Wednesday 16 May. The new deputy Mayor was also welcomed - Cllr Dan Griffin.
Cllr Knell raised a record-breaking amount - more than £34,000 - during his term of office for his two chosen charities - Macmillan Cancer Support and The Peace Hospice. Macmillan Cancer Support gets £25,609.43 while the Peace Hospice will receive £9116.54. Macmillan receives more due to match funding by Barclays Bank, Potters Bar.
During his year as Mayor, Cllr Knell arranged a number of fundraisers and attended more than 200 engagements. Most recently, he hosted the civic awards to reward members of the community, held a charity golf day - which raised nearly £4,700 alone - and joined a ceremony to mark the 10th anniversary of the Potters Bar rail crash. He has been accompanied on his duties throughout the year by his wife June.
Cllr Knell, Potters Bar Furzefield ward, said: "I have had a very busy, but fantastic year. I have met so many interesting people, who have been truly inspiring and it has been a humbling experience for me. I have met Prince Charles, Princess Michael of Kent, survivors from the Holocaust as well as stars from EastEnders.
“I am also very grateful for all those who have shown support for my two charities, donated so generously and got involved in some of the events I organised like the charity golf day. In particular I would like to thank my charity committee chairman Cllr Martin Worster. All the support is really appreciated and the money is going to two great causes.”
Cllr Knell will now take up a new post as chairman for Macmillan Cancer Support in Potters Bar and the surrounding area and plans to continue fundraising.
New Mayor Cllr Strack, who represents the Borehamwood Kenilworth ward, has been a councillor for Hertsmere since 2006. She is married to Geoffrey and they have four children and six grandchildren. Cllr Strack said: “I have already enjoyed a busy year as deputy Mayor and met many lovely people across the borough. I look forward to continuing this."
Cllr Strack will be raising money for Hertfordshire Air Ambulance during her term of office and already has a number of events planned, including a jazz evening in June, garden party in July and a football match in October at Arsenal Training ground.
The new deputy Mayor Cllr Griffin, of Aldenham West ward, has been a councillor since 2007 and will be supported at events by his wife Wendy.
If you would like the Mayor to attend one of your events please contact the Mayor's secretary, Belinda Troy, on 020 8207 7477 or email belinda.troy@hertsmere.gov.uk
Hertsmere Borough Council - Join in the Jubilee
Those who are planning to celebrate the Jubilee weekend are being reminded to stay safe, have fun – and send us your pictures!
Brenda Batten, portfolio holder for leisure, culture and health, said: “Many people will be making the most of an extra-long weekend and it would be great to see some photos of the different events taking place.
“We would then love to use those on our social media sites and in our residents’ magazine so please do share them with us!”
In Borehamwood the town council has organised a beacon lighting ceremony at Woodcock Hill on Monday 4 June starting at 7pm with music, in Potters Bar the borough council is naming the new cycleway Diamond Jubilee Cycleway, while in Radlett there is a ticketed street party planned for Watling Street on Sunday 3 June, organised by Radlett Festival Committee. As well as this there are a variety of church services, celebration events, a music festival and neighbourhood street parties across the area.
Council officers work closely with the police in the run up to such events to ensure public safety and to make the most out of your day / event, participants are reminded:
• Drink plenty of water to keep hydrated;
• Use sun screen if you are going to be out and about all day – you can still get sunburnt even if it is overcast;
• Plan your journey and allow extra time for traffic delays;
• Take care of your personal belongings;
• Take responsibility for your own litter, preferably by recycling;
• Wear clothing suitable for the weather / your event - a brolly might be wise too!
Cllr Batten added: “We really hope that we will see a repeat of the community spirit which was evident at the Royal Wedding last year and we hope everyone has a great time, whatever you are doing.
“Even if you haven’t got anything specific planned, our award-winning parks are open all year round and are free, so you could take a healthy walk, enjoy the fresh air and picnic with all the family, so fingers crossed the sun shines that weekend.”
If you take photos of your events, and are happy for the council to publish them, please email them to corporate.communications@hertsmere.gov.uk
More information about the Radlett Street Party and Beacon lighting is available. Details for the naming of the cycleway have yet to be finalised.